Kroger Nighttime Store Operations
End-to-end inventory app for night-shift workers. The solution centralizes fragmented processes like receiving, stocking, damage tracking, and inventory audits into an integrated mobile experience.
Year
2021 - 2025
Client
Kroger
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Executive Summary & ROI
In major retail environments, store readiness for early morning shoppers depends entirely on the overnight logistics crew. Previously, Kroger's overnight associates balanced fragmented legacy software, paper tracking, and blind handoffs from delivery trucks. This case study details the design of "My Day" Task Management and its critical Cold Chain Verification utility-a joint enterprise modernization alongside Deloitte and Google Cloud that streams real-time delivery logistics and dynamic work assignment directly into the hands of associates.
Embedded Deck for user freedom and control
"It helps us know what to expect so I know how much work we have."
— Night Lead